Customers, coworkers, and business partners can quickly and simply contact the appropriate department or staff with the use of a personalized phone system. Depending on your demands, there are numerous methods to customize the system. Flexfone gives every worker a clear picture of who is running the company's phone lines. Who is busy or available? Does a coworker work from home? This is also demonstrated by the interaction with Office 365 and Microsoft Exchange. In addition to logging in and out of queues, call profiles allow you to manage how your phone operates whether you're, say, in a conference or on the go. Employees may use Teams as a softphone and a phone, much like their desk phone or smartphone, thanks to Flexfone's Teams integration.